Privacy Policy

1. The Scope

1.1 This policy describes the types of Personal Data the Company collects about natural individuals, and how it processes it, shares it with third parties, secures processing, and addresses related matters.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we hold or can access.

1.3 The Policy defines "processing" as a process requiring the use or gathering of Personal Data. This includes the management, structuring, and storage of Personal Data.

1.4 Our services are intended for general audiences and are not designed for anyone under 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly permit such persons to use our services. If we become aware that we have collected information about children, we will erase it as quickly as possible.

2. What Personal Data Do We Have on You

2.1 We gather Personal Data when you access the service and channels or visit our website. In certain instances, we may request your Personal Data.

2.2 In other instances, we gather your Personal Data by analysing your use of our Services or service channels, or by receiving your information from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not obliged to provide Us with any Personal Data. However, in certain circumstances, choosing not to do so may prevent Us from offering the Services or prevent users from accessing the website.

4. What Personal Data We Collect

4.2 The information you collect is not private information and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide to Us when you connect with an online trading platform of a third party through Us.

4.4 Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact Us by email for more details on the processing necessary to safeguard the legitimate interests.

5.4 The reasons and legal grounds on which we may use the information you provide to us are listed below:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and user experience analysis.

6.2 You can also ask us to share specific Personal Data about you with third-party trading platforms. In these cases, We will provide the Personal Data you provide to Us to third-party trading platforms. Their use of your Personal Data is subject to their privacy policies. Your Personal Data could be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This can provide the Company with the resources needed to enhance and improve the products and services it provides to its customers.

6.4 Where necessary to safeguard the rights of third parties or assets, The Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with lenders to the Company or any other company in the group, if such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation or bankruptcy of the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 Third-party services, such as advertising providers on our website or analytics companies, may be used. These companies may also use cookies or other technologies.

7.2 Cookies are tiny text files placed on your device whenever you visit or access the website. Cookies gather information about your preferences and browsing habits to improve the user experience, remember your preferences, and customise the products and services you might enjoy. Cookies are also used for statistics and analytics.

7.3 Certain cookies we use are session cookies. They are temporarily downloaded to your device and last for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They are used to help the Website identify you as a returning user and allow users to return to the Website.

7.5 However, some or all Website functions and features may not operate as you expect if this happens.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain your Personal Data for as long as necessary to fulfil the purpose of processing Personal Data, as described in this Policy, or for longer periods as permitted by law, regulations, policies, and applicable orders.

8.2 We will share your information with trading platforms operated by third parties for 12 months. If you agree to this, we will continue sharing your data for another 12 months.

8.3 We regularly review the Personal Data we have kept to ensure it is no longer needed.

9. International Transfers

9.1 Your personal information may be transferred to other countries (i.e. your personal data may be transmitted to a third country or to international organisations). The Company takes all necessary steps to safeguard the Personal Data you provide and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide information about the security measures it employs to safeguard your Personal Data when it is transferred to third-party countries or international organisations. Send an email to: support@lantern-vestcroft.com

10. Security of Personal Data

10.1 We have taken appropriate organisational and technical precautions to safeguard Personal Data, including measures to prevent accidental or illegal destruction, loss, or modification of Personal Data.

10.2 We cannot guarantee or warrant error-free security of your Personal Data. We also cannot be held accountable for any intangible, incidental or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.

10.3 Where legal obligations or other obligations beyond our control apply, we may be required to provide Personal Data concerning you to third parties, such as public authorities. In these situations, we cannot control the security third parties apply to your Personal Data.

10.4 Personal Data cannot be transferred over the web in a completely secure way. The Company cannot ensure the security of Personal Data you transmit to Us through the internet.

11. Hyperlinks to Third Party Websites

11.1 The website provides links to third-party sites and applications. These sites and applications are not under the supervision of the Company. We are not responsible for the gathering or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

11.2 When you visit any third-party websites or apps, We recommend that you read their privacy policies before deciding whether to access or use them or provide any Personal Data to them.

12. Modifications to This Policy

12.1 This Policy is subject to change at any time. If we change this Policy, we will notify you by posting the updated Policy on our website.

12.2 In addition, when we make significant modifications to this Policy, we will attempt to inform you through the methods we consider appropriate and will publish an announcement on our website.

12.3 Unless explicitly specified, any amendments will become effective after publication of the revised Policy.

13. Your Rights

13.1 You are entitled to request that Us verify the accuracy of Personal Data collected about you, rectify any mistakes, and delete all Personal Data not required by Us. You may also restrict the types of processing applied to your personal information.

13.2 If you are a resident of the EEA, please refer to this page. These rights are available to you in respect of the information you provide in relation to your Personal Data. You may request to exercise your rights by sending an email to the address below.

13.3 Access rights You have the right to verify whether the Company is processing Personal Data about you. If so, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. If you request it, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If the request adversely affects another person’s rights or freedoms, the Company may refuse to comply with it or limit the extent to which it is fulfilled.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to demand rectification of any insufficient Personal Data concerning you, taking into account the reason for processing.

13.5 Right to Erasure The following reasons apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for reasons specific to your situation, to the processing of Personal Data about yourself based on legitimate interests pursued either by Us or by a third party; (e) Personal Data are unlawfully processed; or (f) Personal Data must be removed to meet the company's legal obligation. This right does not apply where processing is necessary: (a) to fulfil an obligation imposed by law that requires processing under European Union law or Member State law; or (b) to create, exercise, or defend legal rights.

13.6 Processing restrictions If you are concerned about the accuracy of your Personal Data, you can ask the Company to limit the processing of your Personal Data. If you request restriction of Personal Data, Personal Data may be kept only with your consent, to create, exercise or defend legal rights, to defend the rights of another natural individual, or for reasons of significant public interest within the European Union or a Member state.

13.7 Right to data portability If processing is carried out by an automated system and is based on consent or on a contract to which you are a party, you have the legal right to receive and review the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability does not interfere with the rights or freedoms of anyone else.

13.8 Right to challenge You have the right to object at any time to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third-party. This is not limited to profiling based solely on these legitimate interests. If we can establish compelling legitimate grounds for processing Personal Data, we will not be able to continue doing so unless you can prove that those grounds outweigh your rights, freedoms, or interests, or the exercise, establishment, or defence of legal rights. For direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to refuse consent You may revoke your consent for Us to process Personal Data about you at any time. This does not affect the legality and lawfulness of any processing based on your consent before its withdrawal. You are entitled to lodge a complaint with your supervisory authority. You may lodge an appeal with a supervisory authority set up by a member state to safeguard individuals’ fundamental rights in relation to the processing of Personal Data within the European Union. The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.

13.10 We will provide the requested information in accordance with the rights set out in section 13 of this agreement within one month of receiving your request. This time frame may be extended to up to two months, if needed, depending on the nature of the request and the number of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided this is not contrary to the provisions of section 13 of the law, the information you request pursuant to your rights under section 13 will be made available free of cost. If the request is unjustified or excessive, particularly if repeated, we may charge a reasonable amount to cover the administrative expenses of providing the information or announcing the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the real person who submitted your request, we may ask the person making the request to provide reasonable means of identifying themselves.